Status: 24 May 2018
Thank you for your interest in our website and the services offered by AlphaPet. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
1. Collection, processing and use of personal data
You can visit our site without providing any personal information. We only store access data without personal reference, such as the name of your internet service provider or the page from which you visit us. The date and time of your last visit and your IP address are stored anonymously for statistical purposes only. This data is only evaluated to improve our services and does not allow any conclusions to be drawn about your person.
Personal data such as name and e-mail address are only collected if you voluntarily provide us with them in the contact input form or when registering for our newsletter. We use the data you provide without your separate consent exclusively to provide the services you have requested.
When you register for the newsletter, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. Unsubscribing is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.
We will only use your data for the purposes of advertising or market or opinion research if this is legally permissible or you have given your consent to this (e.g. newsletter). You can revoke the use of your data for the purposes of advertising or market or opinion research or the consent to contact you at any time by e-mail or telephone without incurring any costs other than the transmission costs according to the basic rates. You can revoke your consent at any time with effect for the future.
2. Disclosure of personal data
AlphaPet will not sell, rent or otherwise transfer your personal data to third parties for marketing or advertising purposes without your separate consent.
3. Correction, blocking, deletion of your data
The deletion of the stored personal data takes place as far as their knowledge is no longer necessary for the fulfilment of the purpose of the storage or as far as their storage is inadmissible for other legal reasons or as far as you revoke your consent. In the event that legal or contractual retention periods prevent deletion, the corresponding data will be blocked instead.
You have the right to receive information free of charge at any time about the data stored about you, including the origin and recipients of your data and the purpose of the data processing. If necessary, you have the right to have this data corrected, blocked or deleted. You can object to the use of your data for advertising or market or opinion research purposes at any time. You can revoke your consent at any time with effect for the future. Please contact our team at info@alpha.pet.
4. Use of cookies
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after you close your browser (session cookies). Other cookies remain on your end device and enable us or our partner companies to recognise your browser on your next visit (persistent cookies).
You can set your browser in such a way that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
5. Creation of pseudonymous usage profiles for web analysis
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses so-called cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent cookies from being stored by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
6. Use of social media plug-ins
6.1 Use of Facebook Plug-ins
Our website uses so-called social plug-ins (“plug-ins”) of the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plug-ins are marked with a Facebook logo or the addition “Social Plug-in from Facebook” or “Facebook Social Plug-in”. You can find an overview of the Facebook plug-ins and their appearance here: http://developers.facebook.com/plugins.
When you call up a page of our website that contains such a plug-in, your browser establishes a direct connection to the Facebook servers. The content of the plug-in is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.
If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plug-ins, for example by clicking the “Like” button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.
The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook’s privacy policy: http://www.facebook.com/policy.php.
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plug-ins with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/) or the script blocker “NoScript” (http://noscript.net/).
6.2 Use of Twitter plug-ins (e.g. “twitter” button)
Our website uses so-called social plug-ins (“plug-ins”) of the microblogging service Twitter, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plug-ins are marked with a Twitter logo, for example in the form of a blue “Twitter bird”. You can find an overview of the Twitter plug-ins and their appearance here: https://twitter.com/about/resources/buttons.
When you call up a page of our website that contains such a plug-in, your browser establishes a direct connection to Twitter’s servers. The content of the plug-in is transmitted by Twitter directly to your browser and integrated into the page. Through the integration, Twitter receives the information that your browser has called up the corresponding page of our website, even if you do not have a profile with Twitter or are not currently logged in to Twitter. This information (including your IP address) is transmitted by your browser directly to a Twitter server in the USA and stored there.
If you are logged in to Twitter, Twitter can directly assign your visit to our website to your Twitter account. If you interact with the plug-ins, for example by clicking the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed there to your contacts.
The purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights in this respect and setting options for protecting your privacy, can be found in Twitter’s data protection information: https://twitter.com/privacy.
If you do not want Twitter to assign the data collected via our website directly to your Twitter account, you must log out of Twitter before visiting our website. You can also completely prevent the loading of Twitter plug-ins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).
6.3 Use of Google+ plug-ins (e.g. “+1” button)
Our website uses so-called social plug-ins (“plug-ins”) of the social network Google+, which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The plug-ins are recognisable, for example, by buttons with the “+1” sign on a white or coloured background. You can find an overview of the Google plug-ins and their appearance here: https://developers.google.com/+/plugins
When you call up a page of our website that contains such a plug-in, your browser establishes a direct connection to Google’s servers. The content of the plug-in is transmitted by Google directly to your browser and integrated into the page. Through the integration, Google receives the information that your browser has called up the corresponding page of our website, even if you do not have a profile on Google+ or are not currently logged in to Google+. This information (including your IP address) is transmitted by your browser directly to a Google server in the USA and stored there.
If you are logged into Google+, Google can directly assign your visit to our website to your Google+ profile. If you interact with the plug-ins, for example by clicking the “+1” button, the corresponding information is also transmitted directly to a Google server and stored there. The information is also published on Google+ and displayed there to your contacts.
For the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, please refer to Google’s privacy policy: http://www.google.com/intl/de/+/policy/+1button.html.
If you do not want Google to assign the data collected via our website directly to your profile on Google+, you must log out of Google+ before visiting our website. You can also completely prevent the loading of Google plug-ins with add-ons for your browser, e.g. with the script blocker “NoScript” (http://noscript.net/).
7. Repetition of declarations of consent
You may have expressly given us the following consent(s) and we have recorded your consent. According to the Telemedia Act, we are obliged to keep the content of consents available for retrieval at all times. You can revoke your consent(s) at any time with effect for the future.
Permission for e-mail advertising – I would like to subscribe to the newsletter (unsubscription possible at any time) or – Newsletter box: Enter e-mail address – Subscribe.
8. Right to information
According to the German Federal Data Protection Act, you have the right to free information about your stored data and, if applicable, the right to correct, block or delete this data.
9. Contact person for data protection
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consent granted, please contact our team at info@alpha.pet.
Our data protection officer:
Dominik Fünkner
datenschutzbeauftragter@datenschutzexperte.de
www.datenschutzexperte.de
10. Security
10.1 Network security
Multiple redundant connections, including to the largest German exchange node DE-CIX, ensure smooth data exchange. All existing upstreams and peerings are integrated into the backbone via state-of-the-art routers to increase the performance of the network.
10.2 System security
Our servers are continuously updated with security updates. Central back-up servers are available to store back-up data. The RAID-1 hard disk system reduces the probability of data loss. Qualified specialist staff provide individual support through the “24/365 stand-by service.
10.3 Data security
All data is stored and processed in compliance with the relevant regulations, in particular the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG).
10.4 Protection against abuse
We secure our website and other systems against loss, destruction or unauthorised access using up-to-date technical and organisational measures. Please always treat your access information confidentially and close the browser window when you have finished visiting us, especially if you share a PC with other people.
10.5 Encryption
We use the so-called Secure Socket Layer (SSL) to transmit customer and order data such as name, address or details of your credit card in encrypted form. Such encryption is possible with all commercially available browsers. All information transmitted using this method is encrypted with 256-bit before it is sent to us.
Information sent via the contact entry form and the newsletter entry form is excluded from encryption.
11. Links to other websites
AlphaPet’s online offer may contain links to other websites. AlphaPet has no influence on whether the operators of these websites comply with data protection regulations.
